Purchase Plans and Associated Terms

Starter Plan: Price ($199)

The Starter Plan includes:

• access to the full source code of the Product;
• access to every feature in the release available at the time of purchase;
• access to documentation and related materials;
• use in unlimited personal and client projects.

Updates and Support: You receive the release of the Product available at the time of purchase and nothing further. Future feature and minor releases, and security and maintenance patches, are not included and may require a new purchase or upgrade. No technical support is provided.

Professional Plan: Price ($399)

The Professional Plan includes:

• everything included in the Starter Plan;
• all feature and minor releases published during a period of twelve (12) months from the date of purchase;
• security and maintenance patches for a period of twelve (12) months from the date of purchase;
• product support by email for a period of six (6) months;
• guidance on setting up and upgrading the Product;
• diagnosis of issues in the unmodified ShipCommerce codebase;
• use in unlimited personal and client projects.

Updates and Support: Releases are delivered through the Repository (e.g., GitHub or similar platform). After the twelve (12) month period, new feature and minor releases and security and maintenance patches are no longer included and may require a new purchase or upgrade. Support is provided by email for six (6) months from the date of purchase and covers setup, upgrades, and the diagnosis of issues in the unmodified Product code. It does not include custom development, work on code you have modified, third-party integrations, or general programming support.

Lifetime Plan: Price ($599)

The Lifetime Plan includes:

• everything included in the Professional Plan;
• all future feature and minor releases for as long as the Product is actively maintained by ShipCommerce;
• all future security and maintenance patches;
• priority product support by email for a period of twelve (12) months;
• use in unlimited personal and client projects.

Updates and Support: Releases are delivered through the Repository (e.g., GitHub or similar platform) for as long as the Product is actively maintained, with no further update purchase required. ShipCommerce does not guarantee perpetual availability of updates and may discontinue the Product as described below. Priority support means requests may be handled ahead of others, without any guaranteed response or resolution time; it is included for twelve (12) months, after which releases continue but support is no longer included.

General Conditions Applicable to All Plans

All Plans are provided on a one-time payment basis, unless explicitly stated otherwise. Access to the Product is subject to the License granted under the Terms of Service. Updates, improvements, bug fixes, and patches are provided at ShipCommerce’s sole discretion and are not guaranteed within any specific timeframe. ShipCommerce reserves the right, at its sole discretion, to discontinue the Product, stop providing updates, or modify the development roadmap at any time, without prior notice or liability. Features, scope, and availability of Plans may change over time, but such changes will not affect purchases already completed. Any additional features, services, or upgrades may be offered separately and may require additional payment.

General Support Conditions

All support, where applicable, is provided on a commercially reasonable, best-effort basis. ShipCommerce does not guarantee:

• response times;
• resolution of all issues;
• availability of continuous or ongoing support.

Support Limitations: Support is strictly limited to the Product as provided and does not include:

• custom feature development or modifications;
• third-party integrations, including debugging or compatibility issues;
• configuration of your hosting provider, server, or infrastructure — guidance on setting up and upgrading the Product does not extend to operating your environment;
• assistance with external tools, libraries, or environments;
• general programming, consulting, or advisory services.

Any services outside the scope of standard support may be offered separately at ShipCommerce’s discretion and may be subject to additional fees. ShipCommerce does not guarantee backward compatibility of updates with your modified versions of the Product.